How To Trigger Workflow Via Inbound Workflow Or Send WhatsApp Messages Via Inbound Webhook Trigger ?

Step 1: Setup Your Workflow

1. Navigate to Automations Builder.

2. Click on Workflow > Create Workflow.

3. Define a workflow name and click on the plus icon.

Step 2: Add a Webhook

1. Select Webhook, then click on Custom.

2. Enter a name for your webhook.

3. Click on Generate Hook to receive a unique webhook URL.

4. Copy the webhook URL for use in external applications.

Step 3: Test Your Webhook

1. Click on Capture Incoming Hook.

2. Send test data to your webhook URL via browser or application.

3. Click on Show Received Data to verify the incoming data.

4. To save the workflow, click on Save.

Step 4: Send a WhatsApp Message

1. In the flow,Add a new block; CRM > Send Template Message.

2. Select your channel and load your message templates.

3. Map the data received from the webhook to your template fields.

4. Ensure the WhatsApp number is correctly mapped to the template's number field.

This process allows you to automate tasks based on data received through webhooks.