How to Send WhatsApp Message To Customer when New Order is Received in Shopify ?

To receive Shopify order notifications on WhatsApp, follow these steps:

1. Create a Webhook in Automation Builder

   • Go to Automation Builder and create a new webhook.

   • Choose a custom webhook trigger and give it a title.

2. Add webhook in shopify

• Go to setting>Notifications, scroll down, and click on create webhook.

• Set the event to "Order Creation", the format to "JSON", and the url to webhook url.

• Select appropriate API Version and save the webhook.

1. Capture Incoming Webhook Data

• In Automation Builder, click on "Capture Incoming Webhook" and then place an order from Shopify.

• The data received from Shopify will be displayed in Automation Builder.

1. Send whatsapp notification

• Open your Automation Builder and add a CRM block to your workflow.

• Within the CRM block, choose the "Send Template Message" option.

• Select the template you wish to use for the order notification.

• Enter the recipient's WhatsApp number and define the body of the message by using the variables captured from the Shopify order data.

• Save your changes and make sure the workflow is enabled.

This setup will ensure that whenever a new order is placed on Shopify, a notification will be sent directly to the provided WhatsApp number, keeping you updated in real-time.