How to Create Instagram Message Match Keyword Bot ?

• The process begins by opening the Instagram chatbot options and selecting “match keyword conditions” to trigger the bot only for certain words like “services” or “support”.

• Set the bot to listen to specific keyword conditions—such as “contains”—based on what users might type in their messages.

• Add a question block where the bot’s response is crafted, including interactive buttons for users to choose from, like “Our Services,” “Support,” or “Contact Us”.

• Assign actions to each button: for example, connect “Our Services” to a send message block that provides service information, and “Support” to an agent routing block for customer support.

• Each button can guide users quickly to the information or help they need, ensuring efficient and accurate responses from the bot.

This setup helps automate support, saves time, and makes sure users get the correct answers based on their real questions.