Setting Up an Automated Order Management System
Create a WhatsApp Bot Flow for New Orders
Design a bot flow in WhatsApp that activates as soon as a new order is placed.
Collect all the details required like address,payment method,etc.
Create custom order fields if necessary to store additional information.
For online payment , generate payment link and send it to user.
Trigger a seperate automation flow to send a thankyou message with order details when the payment is received.
Handle failed payments by sending reminders or providing alternative options.
Last updated 1 year ago