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User Documentation
  • 👋 Welcome
  • Platform Overview
  • Messaging Channels
  • CRM V2
  • AI Dashboard
  • AI
  • Bot Builder
  • Automations Builder
  • Automation Apps / Blocks
  • Ecommerce
  • Media Manager
  • Chat Widget
  • Payments Ecosystem
  • WhatsApp Mini Apps
  • Dynamic Experiences
  • Integrations
  • Reward Points And Wallet
  • File Upload API
  • Custom Objects QR Code
  • Calendar Bookings
  • Common Error / Issues
    • Troubleshooting: WhatsApp API Errors
      • Business has been locked
      • #131026 Receiver is incapable of receiving this message
      • Template name does not exist in the translation
      • WhatsApp Number Status Shows NA
      • Your WhatsApp Business Account is restricted from creating a new template
      • #132005 Translated text too long
      • Maximum Phone Numbers Limit Reached For A WhatsApp Business Account
      • WhatsApp’s New Marketing Message Limits Policy Change: Detailed Guide
    • Bot Not Triggering : Not Replying : Not Starting At All , How To Solve ?
    • WhatsApp Number Is In Pending Stage
    • How To Check Why Messages Are Getting Failed In Broadcasts / Campaigns ?
    • Bot Not Triggering for Any Message Received Trigger Even After Marking Chats As Done ?
  • Virtual Number
  • 😮 Platform Status
  • Changelog
  • CRM V1- Old
  • Inbox V1 - Old
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  1. Common Error / Issues

Troubleshooting: WhatsApp API Errors

Business has been lockedchevron-right#131026 Receiver is incapable of receiving this messagechevron-rightTemplate name does not exist in the translationchevron-rightWhatsApp Number Status Shows NAchevron-rightYour WhatsApp Business Account is restricted from creating a new templatechevron-right
PreviousCommon Error / Issueschevron-leftNextBusiness has been lockedchevron-right

Last updated 1 year ago