Creating a Chat Widget
Click "Create New Widget":
Enter the widget name
Select a category
Enter the domain name
Choose a destination (WhatsApp channel, WhatsApp number, or chat widget only)
Customization Options
Chat Button:
Position
Color
Size
Margins
Chat Screen:
Title
Subtitle
Brand color
Text color
Agent profile image
Default text
Pre-Chat Forms
Question Types:
Text input
Email input
Date input
Configuration:
Data stored in custom fields
Pre-Chat Session
Set to open by default
Define frequency and duration
Final Steps
Save
Preview the widget
Add to your website
Last updated 1 year ago